Support for Lab Gas Generators | Parker IGFG Division
To give you the best possible experience, this site uses cookies. By continuing to use the site, or by staying here, you agree to our use of cookies in line with our Privacy Policy. Learn more including how to manage cookies here.

Support as reliable as our generators

When you partner with Parker, you receive expert support from our in-house engineers to our experienced service technicians, helping to keep your instruments at top performance.

Warranty Registration

By registering your product, you are ensuring that you are advised of product changes and improvements concerning your product.

Service After the Sale

Purchasing a laboratory gas generator for your facility is a cost-effective and convenient choice, but you want to make sure you receive service after the sale. That's why Parker has put together a support team that starts with our in-house engineers who can troubleshoot any problems you have over the phone so you can be up and running in no time.

Of course, if the need arises, we have an even larger support team in the field. Our Alliance Team consists of over 100 technicians from coast to coast to help service your machines at a moment’s notice. Or if you just have a quick question, peruse our ever expanding FAQ section listed below to see if your questions already have an answer.

Frequently Asked Questions

Find the answers to our Lab Gas Generators FAQs

Download the following PDFs to get answers on our most frequently asked support questions:

  •  FT-IR Purge Gas Generators
  •  Hydrogen Generators
  •  Zero Air Generators
  •  73 Series AA Gas Purifiers
  •  64 Series Laboratory Membrane Dryers

Quick Support Links

Parker Industrial Gas Filtration and Generation Division offers superior support and service

Need some fast answers? Contact us today and we are happy to assist you with any questions.

  •  Review our Standard Offer of Sale
  •  Contact Us to Request a Call or Technical Support

Support Contacts

Industrial Gas Filtration & Generation Division,
North America

242 Neck Road, P.O. Box 8223
Haverhill, MA 01835-0723
1-800-343-4048 (U.S. & Canada)
1-978-858-0505 (local telephone)
Fax: 1-978-556-7501

Email
Customer Service: FNS_CS@parker.com
Technical Support: balstontechsupport@parker.com

Gas Separation & Filtration Division EMEA
Parker Manufacturing Ltd
Dukesway, Team Valley Trading Estate
Gateshead, Tyne & Wear, NE11 0PZ
United Kingdom
+44 (0)191 402 9000
Fax: +44 (0)191 519 1400

Email
Sales Support: balstonukinfo@parker.com
Technical Support: pagservices@parker.com

European Sales Offices
Germany Sales Office:
+49 (0) 2131 40169146

France Sales Office:
+33 (0) 254 740304

Italy Sales Office:
+39 02 4519 2424

Netherlands Sales Office:
+31 (0) 541 585 430

For Sales and Service outside North America and Europe, please contact the Industrial Gas Filtration & Generation Division, North America

Visit Our Resources Library

Learn more about Parker Lab Gas Generators by downloading Brochures, White Papers and Application Notes from our Resources section.